PRODUCT FIND
Pour acheter des produits, l'utilisateur doit ivre la cédure d'achat indiquée sur le site web, lire et accepter les présentes conditions d'utilisation et la politique de confidentialité et sélectionner "Finaliser et payer" (la "commande"). The Parafina Trademark brand includes an electronic courrier to the user to confirm that the command is accepted (the "confirmation of the command"). The contract between the utilisateur and Parafina Trademark will be finally formalized so that Parafina Trademark will confirm the shipment to the utilisateur. Seuls les products indiqués dans les commandes feront l'objet du contrat.
Product availability
All orders are subject to product availability. Si, une fois la confirmation de la ordere envoyée, Parafina Trademark n'est pas en mesure d'offrir le produit demandé, Parafina Trademark communiquera avec l'utilisateur dans les plus brefs délais en l'informant de ce fait. In this case, the Paraffin Trademark brand can: (i) offer to the utilisateur a product with the characteristics and specifications of the products demanded by the origin, if they are conformal to the utilisateur's kisses; et/ou (ii) offer to the user a refund of the product demanded at the origin.
Refusing to betray a command
Bien que Parafina Trademark s'efforce de toujours traiter toutes les commandes, il peut y avoir des circonstances exceptionnelles qui l'obligent à refuser de traiter une commande après l'envoi de la confirmation de commande, et Parafina Trademark se réserve le droit de le faire à tout moment, à sa seule discretion. Parafina Trademark reserves the right to remove all products from the Web site at any time and delete all material or content from the Web site, and will not be responsible for the use of the user or a tier to withdraw a product of the website, regardless of whether the product is sold or sold.
Product warranty
All products contained on the site are the original products of the Trademark Paraffin brand. Ils bénéficient tous d'une garantie de 2 ans selon les critères et les conditions décrits dans le Royal Legislative Decree 1/2007, du 16 novembre, qui approuve le texte révisé de la loi générale pour la défense des consommateurs et des utilisateurs. The products are deemed to comply with the conditions of use s'ils répondent aux exigences suivantes: (i) they are in accordance with the description made by the Parafina Trademark brand and possèdent the qualités du produit that the Parafina Trademark brand is presented to the utilisateur sous The form of the chantillon or the model (ii) is suitable for the previous ordinary usages for the products of the same type (iii) is suitable for all special usage requirements for the utilisateur who is familiar with the brand Parafina Trademark, If you mark Paraffin as the product is adapted to this usage (iv), present the quality and standard performances of the product. même type que l'utilisateur peut attendre, compte tenu de la nature du produit.
If the product does not conform to the indicated specifications, Parafina Trademark will refund the price or an identical or similar product will be sent according to the circumstances of the case. Paraffin Trademark is not responsible for the dommages of the products that are not responsible for the mauvaise utilisation of the product, as well as the actions or omissions of the utilisateur who do not conform to the specifications of the product or the dommages caused by the tiers that They are not linked to Paraffin Trademark. Paraffin Trademark provides the greatest son in the presentation and in the description of the products. Toutefois, les photographs des produits ne sont présentées qu'à titre d'illustration. To understand the specific characteristics of the product jacket, you should consult the corresponding descriptive details that accompany the product jacket.
If the product is defective, we will replace it free of charge with a new one. If the product is not available, we will change it to a similar product. Exclusions from the product warranty:
- Dommages intentionnels ou négligents.
- Inappropriate or negligent use.
- Dommages résultant d'une usure normale.
- Dommages dus au non-respect de la politique d'entretien et de nettoyage.
- Substantial modifications of the product (change of verres, branches, color of the mount, etc.)
Total limit of claims under warranty title: 2
Product delivery
Once the confirmation of the shipment has been sent, the products will be available at the address indicated by the users of the order in which the data is released for each country/region (see shipments and returns).
Paraffin Trademark n'assume aucune responsabilité lorsque la livraison du produit n'est pas effectuée parce que les données fournies par l'utilisateur sont faux, inexactes ou incomlètes ou lorsque la livraison ne peut être effectuée pour des raisons indépendantes de la volonté de la société De transport désignée à cet effet, telles que l'absence de l'utilisateur ou la rétention du produit en douane. The delivery dates are approximatifs, although Paraffin Trademark is effective in its adapter.
Price and payment of products
Les prix applicables à quelle produit seront ceux publiés sur le site web à la date à laquelle l'utilisateur passe sa commande. Although the Paraffin brand makes every effort to guarantee the accuracy of all prices appearing on the website, errors may occur. If Parafina Trademark discovers an error in the price of products that a commanded user uses, Parafina Trademark informs the user that it is possible and does not have the possibility of reconfirming the order in the correct price or of the canceller.
If Parafina Trademark does not come into contact with the utilisateur, the order will be considered as annulled and the utilisateur will be refunded from the integrity of the sommes versées. Paraffin Trademark will not be difficult to provide to the user of a product with an incorrect price (especially if the confirmation of the order is sent) if the error in price is evident and indubitable and that the user can reasonably recognize that 'il s'agissait du prix incorrect. Les prix peuvent changer à tout moment. Toutefois, les modifications éventuelles n'affecteront pas les products pour lesquels la que Parafina a déjà envoyé la confirmation de ordere.
The user can pay either credit or debit card Visa, MasterCard, American Express, Google Pay or Apple Pay. To minimize the risk of non-authorized access, the data on the credit card of the user will be encrypted. Whether the payment method is by credit card or debit card or by PayPal, the debit will be effected at the moment or the Paraffin mark encloses the confirmation of shipment to the user. The TVA text applicable will be celui légalement in force at a moment when the product is in question.
REPAIR SERVICE
Paraffin offers a repair service for products affected by different conditions:
- If it is possible to exercise the warranty right, the customer must send the product to our store, to its proper customers. Please note that our parts are missing, we will evaluate whether the repair is possible and our effects will be free. If it is not possible to repair the product, we will replace it with a new product, which will not be delivered to the customer after notification of the appropriate decision.
- If the warranty period has expired, the customer must send the product and one that has not been received, we will establish a repair plan according to the payment method agreed upon between the two parties.
Portraits and product exchanges
The right to retract is conform to the applicable law, in the case or the user is contracted as the consommateur, you can restore the contract (sauf in the case of the user) and freely return or exchange the free products at all. moment within 30 days of release date (the "retraction release"). The acheteur paie les frais d'expédition, avec le mode d'expédition qu'il choisit. The colis doit être complet et en bon état. The collision does cause the command number to become visible. The shipping address of our entrepôt is the following: Calle Canillas, 2, Local, 28002, Madrid-Espagne. Once the inspection corresponding to the returned product has been completed, in the case of the user and before proceeding with an exchange, the Paraffin brand will be refunded to the user on the amount of the product and the initial shipping costs. If the user chooses to change the product against another product with the same quantity of our catalogue, this operation will not be invoiced to the user.
After the withdrawal period, any return or exchange of products will not be accepted. Changes are not accepted as for products that are defective. Retour or replacement is possible if the user considers that the product does not respond to the indicated specifications. You must contact Parafina Trademark immediately by e-mail at the contact address aloha@parafina.eco to provide information on the product, as well as to inform you of the failure and if you have the option to return or replace an identified product. |
