IDENTITY OF THE OWNER
These terms of use govern the access and use of the website hosted under the domain name www.parafina.eco (the "website") and under any of the subdomains or web pages that depend on it, as well as the content and services that the owner of the website makes available to its users (the "users") and establishes, together with the privacy policy and the cookie policy on the management of users' personal data, the terms and conditions under which the website is governed.
In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce and article 4.4. of Law 56/2007, of December 28, on Measures to Promote the Information Society on the duty of information of service providers, the following information is provided: Parafina Trademark SL is a Spanish company with registered office at Calle Canillas, 2, 28002 Madrid, with CIF B86879384 (hereinafter "Parafina Trademark") and registered in the Mercantile Registry of Madrid in Volume 32,041, Folio 10, Sheet number M-576589, and is the owner and administrator of the domain name www.parafina.eco (hereinafter the "website"). To contact Parafina Trademark, you can do so through the following email: aloha@parafina.eco
USER ACCEPTANCE
By accessing and browsing this website, the user acknowledges having read and understood this legal notice and the terms of use, as well as our privacy policy and cookie policy and expressly accepts the application of these to your use of the website during navigation. Access and use of the products and services offered on the website is prohibited for users under eighteen years of age. Therefore, by accepting these Terms of Use, the User acknowledges being a person with sufficient capacity to acquire the obligations arising from his or her actions and that he or she has read, understands and accepts the contents.
PURPOSE OF THE CONTRACT
These terms of use constitute the entire contract through which the conditions of purchase of the products made available to Users by Parafina Trademark on the Website (the "products") are regulated.
REGISTRATION AND ACCESS TO THE WEBSITE
In order to browse the website, the user will not have to register or provide any personal information to Parafina Trademark. However, to access some services offered by the website, such as requesting information, making an enquiry or making a purchase, the user must register through the form available for such purposes on the website, including a series of personal data. In any case, the user must accept a privacy clause authorising the processing of his or her personal data, as well as the specific purpose for which the user's data is collected. Parafina Trademark adopts the necessary technical and organisational measures to guarantee the protection of personal data and prevent unauthorized alteration, loss, processing and/or access, taking into account the nature of the data stored and the risks to which they are exposed, all as established in the legislation on personal data protection and, in particular, in Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights ("LOPD"), as well as in any other regulations.
CORRECT USE OF THE WEBSITE
Users undertake to use the website, content and services in accordance with applicable law and the terms of use, good faith and public order. Likewise, users are obliged not to use the website, its contents or the services provided through it for purposes or effects that are unlawful or contrary to the content of this legal notice and the terms of use, to the detriment of the interests or rights of third parties, or that in any way may damage, disable, make inaccessible or impair the website, its contents or its services or prevent the normal enjoyment of them by other users. Users also expressly undertake not to destroy, alter, disable or otherwise damage data, programs, electronic documents, works or any other content of the website, including the source codes thereof. The user agrees not to hinder the access of other users through the massive consumption of resources through which Parafina Trademark provides the service, as well as to carry out actions that damage, interrupt or cause errors in said systems or services.
PRIVACY AND COOKIE POLICY
In compliance with the provisions of the LOPD, Parafina Trademark informs users of the website of the existence of automated and non-automated files of personal data registered with the Spanish Data Protection Agency under its responsibility, for the purpose of maintaining, managing and controlling the data of its users collected through the website.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The user must respect the intellectual and industrial property rights of the contents included in the website. All content on the website, unless otherwise indicated, is the exclusive property of Parafina Trademark or its legitimate licensee, without limitation: graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements appearing on the website. Likewise, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by applicable law. Parafina Trademark does not grant any type of license or authorization for personal use to users over its intellectual and industrial property rights or over any other right related to its website and the services offered therein. Therefore, users acknowledge that, where applicable, the production, distribution, transformation and, in general, any other form of exploitation, by any procedure, of all or part of the contents of this website constitutes an infringement of intellectual and/or industrial property. If the user detects the violation of any legal, property or third party rights on the website, we request your cooperation and give you the option to report such violations by sending an email to the following address: aloha@parafina.eco
We are committed to producing products with respect for processes and attention to detail. To ensure the integrity of Parafina Trademark products, we have implemented strict quality control standards and have partnered with trusted distributors and retailers around the world. This established relationship with authorized retailers ensures that our customers receive exceptional service and quality products, along with our warranty service.
Parafina Co.'s success has made it a target for counterfeiters and unauthorized retailers who sell inferior products to unsuspecting customers. When Parafina branded or similar products are purchased from unauthorized retailers, we cannot guarantee the quality or authenticity of the products, making them ineligible for Parafina warranty protection. Therefore, warranty claims must be accompanied by proof of purchase from an authorized Parafina retailer.
Unfortunately, we frequently hear from customers who have accidentally purchased counterfeit products from e-commerce sites. We encourage customers to avoid purchasing Parafina Co. products from unauthorized retail channels, such as marketplaces, discount websites, and third-party marketplaces. In addition to the risk of receiving inferior products (or no products at all), personal information and credit card details may be vulnerable to theft or fraud, and the proceeds from these purchases may be used to fund illegal activities. If you suspect that a company or individual is advertising or selling counterfeit or unauthorized Parafina Co. products, please contact us at aloha@parafina.eco
INTERNATIONAL LANGUAGE AND USAGE
The use of the website by users in a country other than Spain will be carried out under their own responsibility. The user is solely responsible for complying with the laws of the countries from which they access the website. The user declares that they are aware of and accept that these conditions are subject to Spanish legislation.
CHANGE IN TERMS OF USE
We reserve the right to modify the Terms of Use at any time and at our sole discretion. When this happens, a notice will be included on the website indicating and informing users that such changes have been made.
NULLITY AND INEFFECTIVENESS OF THE CLAUSES
If any clause of this legal notice and the terms of use are declared null or void in whole or in part, such nullity or ineffectiveness will only affect that provision or the part thereof that is null or ineffective, with the remainder of the provisions of these general conditions remaining in force, even if such provision is not included in whole or in part.
APPLICABLE LAW AND JURISDICTION
The relationship between Parafina Trademark and the user will be governed by current Spanish regulations and any dispute will be submitted to the courts and tribunals of Madrid. Parafina Trademark will seek non-compliance with these terms of use, as well as any misuse of the website by exercising all civil and criminal actions that may correspond and assist it in the law. In compliance with the provisions of Directive 2013/11 / EU of the European Parliament and of the Council, of May 21, 2013, on alternative dispute resolution for consumers and Regulation 524/2013 of the Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters, we inform all users that they may carry out their claims through the dispute resolution platform which can be accessed through the following link http://ec.europa.eu/consumers/odr/
LINKS TO THIRD PARTIES
Parafina Trademark assumes no liability arising from the links that allow the user to access the benefits and services offered by third parties through the website, if they are not part of the website. Therefore, Parafina Trademark is not responsible for the information contained therein or for the effects that may arise from said information. If any user or third party observes that said links may be contrary to the law, morality or public order, they must inform Parafina Trademark by email: aloha@parafina.eco
CONTACT AND WRITTEN COMMUNICATIONS
Applicable regulations require that some of the information or communications that Parafina Trademark sends to the user be in writing. By accepting these terms of use, the user accepts that most of Parafina Trademark's communications are electronic. Parafina Trademark will communicate with the user by email or by posting alerts on the website. The user agrees to use this means of electronic communication and acknowledges that any notifications, information and other communications that Parafina Trademark sends electronically comply with the legal requirements of being in writing. For any query or incident, complaint or grievance related to the services offered, the user may contact Parafina Trademark by sending an email to the following address aloha@parafina.eco |