Shipping and Returns - Parafina Co.

Shipping and Returns

shipping policy

COUNTRY DELIVERY CHARGES SERVICE PROVIDER DELIVERY TIME
Spain, Portugal Free Sending 24-48 working hours
Hungary, Lithuania, Austria, Slovenia, Croatia, Netherlands, Luxembourg, Denmark, Greece, Italy, Latvia, Czech Republic, Poland, France, Estonia, Belgium, Germany, Romania, Finland, Ireland, United Kingdom, Slovakia 15 € UPS 2-7 working days
Mexico, South Africa, New Zealand, Argentina, Chile, Gibraltar, Iceland, Turkey, Bulgaria, Malta, South Korea, Hong Kong, Israel, Japan, Singapore, Norway, Sweden, Australia 20€ UPS 2-7 working days

*Notice: The delivery time can be extended particularly during the promos.

PARAFINA is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. PARAFINA will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

PARAFINA reserves the right to abandon the package(s) and will not be responsible for any refund, If the order arrives at your country and:

  • The customer refuses to accept the package;
  • No attempt is made in the country of destination to deliver the package.

returns

To make your return, you have a period of 30 working days since you received your order. Shipping cost are paid by the buyer, with the shipping method of your choice. The package must arrive complete and in good condition. The package must include the order number in a visible place. The shipping address of our warehouse is: Calle de Canillas, 2, Local, 28002, Madrid-Spain. Once the package is received, we will proceed to refund the money.

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